Frequently Asked Questions
How do I get to the club?
103 Gaunt Street
Elephant & Castle
London, SE1 6DP (View on map)
The club is situated behind the university exit of Elephant & Castle tube station. This can be reached by the Northern and Bakerloo lines. We can also be reached by National Rail. Turn left out of the university exit of the station and take the second left to Gaunt Street. If in doubt, follow the music!
If you’re travelling by bus we can be reached by many routes. Have a look at TfL for further details.
If you’re arriving by taxi ask the driver for Ministry of Sound, Gaunt Street, Elephant & Castle.
We advise taking public transport to and from the venue. The surrounding area is a residential zone that requires permits for parking - There are no public parking spaces available near the venue.
If walking to and from the venue, please be aware that the surrounding area is a residential zone. please respect our neighbours at all times and keep noise to a minimum. Our neighbours are not just the people who live next door, they also extend throughout the borough of Southwark.
Elephant & Castle underground station opens around 5:30am on Saturday mornings and around 7:00am on Sunday mornings. Check TfL for full service updates.
Buses run throughout the night and can be picked up from several stops near to the club. Please take a look at TfL for further details. When taking a taxi home it’s important to stay safe. ACS Cars are on site to provide licensed and legal cabs on our behalf, all fully insured with capped reasonable fares.
What time is last entry?
Last entry on a Friday is 4.00am and Saturday is 5.00am
Where can I buy tickets to the club?
You can purchase tickets online, often saving you a bit of money if you book in advance! Of course, you can also purchase your tickets on the door. If you want to skip the queues we recommend you arrive early! Tickets are non-refundable.
Please note: There is no re-entry to the club once you have purchased tickets, so you cannot buy a ticket on the door early, return later and re-enter the club. Once you leave the club you have left for the night.
The ticket says: “this does not guarantee you entry”- what does this mean?
This means we retain the right to refuse entry.
I purchased tickets for myself and a group of my friends, do we have to enter together?
Yes, we require that you enter the club with your friends and that everyone provides valid ID upon entry.
What do you accept as valid ID?
Ministry of Sound is strictly an 18+ venue. To gain entry everyone will need to show valid ID: either a Driver’s Licence or Passport (International passports are accepted). We also accept the PASS scheme as valid ID.
Do you have deals for students?
Sure, if you can show a valid student card you get £5 off door price! Currently student tickets can only be purchased on the door. Please ensure you bring your valid student ID. This must display the name of your University along with your name, picture and expiry date.
Do you have a dress code?
We don’t require a dress code as such; we only ask that you don’t wear suits or tracksuits. Jeans, t-shirts and branded trainers are all fine.
How do you get onto the guestlist?
There is no way of getting onto the guestlist unless you purchase a VIP table.
How do I book a table for the VIP area?
Visit our VIP Page
Where can I leave my jacket/bag?
The cloakroom can be found on the way in to the club. After paying a small fee you’ll receive a ticket. Please note the cloakroom accepts cash only, no cards. If you lose your ticket you’ll have to wait until the end of the night to collect your jacket - No exceptions!
Is there a cash machine at the club?
Yes, you'll find it to the right of the entrance, after you pass the cloakroom. We also accept payment by card at the ticket office and our bars.
I lost an item while at the club, what should I do?
If you lose a personal item inside the club please contact a member of staff who will be able to assist you. If you’re reading this from home, having already lost an item in the club please give us a call on 020 7740 8600 or send us an email at firstname.lastname@example.org. We keep items in lost property for a maximum of 30 days.
Is there disabled access?
Yes, but on the lower level only.
Can I eat and smoke at the club?
A covered outdoor smoking courtyard is provided with seating, and a food concession can be found outside in the courtyard should you wish to refuel.
Where can I find the set times?
Set times are only revealed on the night and are found on posters inside the club and on the large projection screen in the courtyard.
Do you record any of the sets?
Where can I find photos from the club night I went to?
Can I take photos at the club?
Personal photos are fine but we do not allow any unauthorised filming or photography during club nights. Anyone found doing this without prior permission is at risk of having his or her property confiscated.
There may be promotional and/or commercial photography, video and/or audio recording of the club, the DJ's and customers. By entering the club, you consent to the filming and recording of your likeness for use by Ministry of Sound. Such consent includes use by Ministry of Sound for any and all purposes in all media.
Is the club available for private hire?
Yes, please visit our Private Hire page
Do you have any deals for birthdays at the club?
Unfortunately not, if you want to upgrade your evening, we recommend you visit our VIP page
How do I get a job working for Ministry of Sound?
How do I submit a demo?
Ministry of Sound:Submit your demos to email@example.com along with clear contact details and a short biography. We advise that you send your music via Soundcloud or YouTube streams and also include links to your social pages. We receive a lot of demo submissions and endeavour to listen to them all. If we like what we hear and want more information, we will contact you.
Hed Kandi: Submit your demos to firstname.lastname@example.org along with clear contact details and a short biography. We advise that you send your music via Soundcloud or YouTube streams and also include links to your social pages. We receive a lot of demo submissions and endeavour to listen to them all. If we like what we hear and want more information we will contact you.
We understand that at time to time our neighbours would like to speak to us, there are two ways you can make contact:
- During club operational hours please use the local residents hotline on 07966815939
- At any other time the designated email address is email@example.com
For any other enquiries, please call reception on +44 (0)20 7740 8600 or email firstname.lastname@example.org
Phone lines are open 8.30am – 6:00pm (Monday – Friday).