Frequently Asked Questions

For questions regarding our nightclub, tours & events, private hire and fitness studio please visit the relevant FAQ page. For ticket enquiries please visit See Tickets Customer Service or email All other general questions & answers can be found below.

Our office is located adjacent to the nightclub at the following address:

103 Gaunt Street
Elephant & Castle
London, SE1 6DP

Feel free to call reception with an enquiry at +44 (0)20 7740 8600. Phone lines are open 9.00am – 5:30pm (Monday – Friday).

For all record label enquiries please visit

We are looking to expand our editorial output and we’re looking for freelance writers and contributors to pitch ideas, write articles and help us create great dance music content. So if you’ve got a great idea for a scene or artist-focused article, a regular feature, an event review or anything else you think we need to know about, then get in touch.

When pitching please send a brief personal introduction with links to previous work and/or socials along with a two or three sentence pitch. Send pitches and get more info by emailing our online editor, Matt Francey, on

If you are interested in working for us then please visit our careers page

For all brand partnership enquiries please visit our Brand Partnerships page

There are two ways you can make contact:

  • During club operational hours please use the local residents hotline on 07966815939
  • At any other time the designated email address is