FAQ

Please contact DICE for all ticketing queries [email protected] or call reception on +44 (0)20 7740 8600.
Phone lines are open Monday – Friday (9.00am – 5.30pm).

The address is:

103 Gaunt Street
Elephant & Castle
London
SE1 6DP

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Ministry of Sound is easily accessible by public transport or walking.

The club is located close to Elephant & Castle underground station, reached by Northen and Bakerloo lines. Take a left out of the exit for South Bank University and a second left onto Gaunt Street.
Alternatively, there are multiple bus stops near to the club. Please check TFL for full details.

There are also spaces for taxis to pick-up and drop-off close to Ministry of Sound along Gaunt Street.

Please check TFl for full details on station opening times.
Elephant & Castle station opens around 5:30am on Saturday and 7:00am on Sunday. Night tubes are available from nearby stations, Kennington and Southwark.

Buses run throughout the night and can be picked up from several stops near to the club.

Booked taxis are able to pick up guests close to the entrance of the club.

We aim to provide a safe clubbing environment for all our guests. All staff, including security, wear identifiable uniforms and are in multiple positions throughout the club, including a welfare desk.

Upon leaving, we have a designated waiting area opposite the front gate, with a member of staff, where you are able to wait if you would like.

We operate a zero tolerance policy towards unacceptable behaviour to ensure a fun environment for all; If you feel unsafe, please speak to any member of staff for assistance.

We are open Friday and Saturday, from 10:30pm to 5:00am, or on Tuesdays from 10.30pm to 4:00am.

Please see our events page for further information on individual event times.

Last entry on Friday and Saturday nights Is 3:00am, whilst Tuesday nights is 2:00am. There is no re-entry to the club

We ask that you arrive smartly dressed to ensure entry. Jeans, t-shirts and branded trainers are fine.
We advise against wearing tracksuits and caps.
Shorts are allowed as long as they are smart (no tracksuit style or sports shorts).

You can purchase tickets via our tickets page but selected tickets may be available on the door.

This can be booked on our table service page.

You can also do so via email to [email protected].

In order to keep our customer’s safe we ensure that everyone is searched on the way in to MoS.

Prohibited items include:

• No liquids, glasses or aerosols, including perfumes, make up or sprays.

• 10ml max for vaping liquid.

• No food or drinks of any sort.

• No football shirts/football clothing or face coverings/masks/balaclavas.

• No weapons, lasers, flares or pyrotechnic devices.

• No umbrellas.

• No high-visibility vests.

• No chewing gum allowed in this venue.

• Please leave quietly following the stewards directions.

We operate a zero-tolerance policy on drugs, and anyone suspected of taking or dealing drugs will be searched and ejected from the venue. If you are found with drugs on your person, you will be detained and reported to the police

If an item is found in the club or left in the cloakroom, we’ll endeavour to store the item for a maximum of 30 days.

If you have lost an item, please email us [email protected] with as much detail about the item as possible, where it was left (if you’re aware) and when. We will then work to see if we can find the specified item for you.

Discounted student tickets and student nights are displayed on our TICKET page.

Please ensure you bring a valid student ID if you are attending one of these events. If you do not, you will have to pay standard general admission price.

We host Milkshake, which is London’s busiest and longest running student night that is exclusively for students only. We will require a valid form of student ID which will be required in addition to normal photo identification.

Yes, the ground floor of our venue is fully accesible. Please read our ACCESS GUIDE for further information.

For any enquiries regarding private events, please email [email protected] or call 020 7740 8682.

All personal photos are fine but we do not allow any professional photography during club events. Anyone found doing so without prior permission may have their property confiscated.

There may be promotional and/or commercial photography, video and/or audio recording during events. By attending an event, you consent to the filming and recording of your likeness for use by Ministry of Sound, for any and all purposes in all media.

We have two methods of contact for local residents:

During operational hours, please use the local residents hotline on 07966 815 939.
Out of hours, please email [email protected]