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Privacy Policy

 

Who are we?

We are Ministry of Sound Limited of 103 Gaunt Street, London SE1 6DP, [email protected], +44 (0)20 7740 8600.

We provide editorial content focused on dance music club culture and information about our company.

 

What does this Policy cover?

We at Ministry of Sound Limited take your personal data seriously. This policy:

 

  • sets out the types of personal data that we collect about you;
  • explains how and why we collect and use your personal data;

 

  • explains how long we keep your personal data for;
  • explains when, why and with who we will share your personal data;

 

  • sets out the legal basis we have for using your personal data;

 

  • explains the effect of refusing to provide the personal data requested;
  • explains the different rights and choices you have when it comes to your personal data; and

 

  • explains how we may contact you and how you can contact us.

 

 

Are you providing personal data about someone else?

If so, you must be authorised by that other person to share their personal data with us for the purposes and ways in which we will use and process their data as set out below.

 

Please do not share personal data about another person with us if you are not sure whether you are authorised to do so.

 

What personal data do we collect about you?

We collect the information necessary to allow us to market and promote club events via email for users that opt-in to our mailing list. This information includes your name, email address and may also include your favourite nightclub event genres if you selected them during sign-up.

 

We collect the information necessary to allow us to manage enquiries via the enquiry form on the contact page. This information includes your name, email address, telephone and message.

 

 

Where do we collect personal data about you from?

The following are the different sources we may collect personal data about you from:

 

·       Directly from you. This is information you provide to us while you are signing up to the newsletter on the website or entering information on the contact form

·       From an agent/third party acting on your behalf.

·       Through publicly available sources. We use the following public sources:

o   Facebook

o   Twitter

o   Instagram

o   The Ministry of Sound Website

·       Using CCTV cameras. We have cameras on our premises and your image and movements will be recorded while you are at our venue.

 

 

How and why we use your personal data?

We use your personal data to ensure the safety and security of anyone who attends our premises. We will initially collect basic information on you such as contact details and then we may ask for additional information upon arrival, such as identity documents, to verify your identity.  CCTV cameras will record your image and movements while you are on our premises.

 

We use your personal data to allow us to market and promote club events via email for users that opt-in to our mailing list. This information includes your name, email address and may also include your favourite nightclub event genres if you selected them during sign-up.

 

We use your personal data to be able to allow us to sell tickets and operate the club efficiently. This information includes your name, email address, telephone number, address and the time of attendance on the date of the event. For VIP bookings this may also include your drinks options as part of the booking and the contact details of your guests.

 

 

 

How long do we keep your personal data for?

We keep your information until you ask us to delete it. 

We keep CCTV and body camera footage for no longer than 30 days from the date that the footage is recorded unless we are required by law to retain the footage for security purposes. 

 

Who do we share your personal data with?

Your personal data may be shared with the Ministry of Sound team including employees, consultants and services providers that help us to operate the business to ensure enquires are responded to.

We partner with Google to capture how your use and interact with our website.

We may also share email marketing data with our email provider MailChimp.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

 

 

What legal basis do we have for using your information?

For anyone using our services or premises, our processing is necessary for our legitimate interests in that we need the information in order to be able to ensure their safety and security and to contact such persons for that purpose or to provide our services to them (e.g. checking your requirements for using our services or premises).

If you notify us of any health or disability requirements, then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case we always ask for your consent before undertaking such processing.

For clients and members, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you.

 

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to permit entry onto our premises or provide you with our services.

 

Do we make automated decisions concerning you?

No, we do not carry out automated decision making or automated profiling.

 

Do we use Cookies to collect personal data on you?

To provide better service to you on our websites, we use cookies to collect your personal data when you browse. See our cookie policy here for more details.

 

Do we transfer your data outside the EEA?

No, we do not transfer personal data out of the EEA.

 

What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Rights

What does this mean?

1.     The right to be informed 

 

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

2.     The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy).

This is so you’re aware and can check that we’re using your information in accordance with data protection law.

3.     The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

4.     The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

5.     The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6.     The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

7.     The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

8.     The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.  The contact details for the UK Information Commissioner’s Office is provided below. 

9.     The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

 

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or
  • further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

 

How will we contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.

 

How can you contact us?

If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact us here: Ministry of Sound Group Limited, 103 Gaunt Street, London, SE1 6DP or [email protected]

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) using the following details:

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Telephone number: 0303 123 1113

Website: www.ico.org.uk

 

 

Candidate Privacy Notice

 

 

What information does Ministry of Sound Group collect from potential candidates?

We collect a range of information about candidates who apply for our vacancies. This includes:

  • your name, address and contact details, including email address and telephone number.
  • details of your qualifications, skills, experience, and employment history and any other information you have provided in your curriculum vitae, covering letter or application.
  • information about your current level of remuneration, including benefit entitlements.
  • information that you provide to us during an interview.
  • whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process.
  • information about your entitlement to work in the UK; and
  • equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief.

Ministry of Sound Group collects this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from job boards, your passport or other identity documents, or collected through interviews or other forms of assessment including psychometric tests. Recruitment agencies also regularly provide personal data, primarily in the form of candidate CVs.

Ministry of Sound Group will also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. We will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

How will Ministry of Sound Group use information about you?

We will use the personal information we collect about you to:

  • Assess your skills, qualifications, and suitability for the work or role.
  • Carry out background and reference checks, where applicable.
  • Communicate with you about the recruitment process.
  • Keep records related to our hiring processes.
  • Comply with legal or regulatory requirements.

It is in our legitimate interests to decide whether to appoint you to a role since it would be beneficial to our business to appoint someone to that vacancy.

We also need to process your personal information to decide whether to enter into a contract of employment with you.

Why does Ministry of Sound Group process personal data?

We need to process data to take steps at your request prior to entering into a contract with you. We also need to process your data to enter into a contract with you.

In some cases, Ministry of Sound Group needs to process data to ensure that it is complying with its legal and regulatory obligations. For example, it is required to check a successful applicant's eligibility to work in the UK before employment starts, and for some employees it is required to check eligibility and qualification criteria with the Local and UK government (GOV).

Ministry of Sound Group has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from candidates allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims.

We process health information if we need to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out our obligations and exercise specific rights in relation to employment.

Where Ministry of Sound Group processes special categories of data, such as information about ethnic origin, sexual orientation, health, religion or belief, age, gender or marital status, this is done for the purposes of equal opportunities monitoring with the explicit consent of job applicants, which can be withdrawn at any time.

For some roles, we are obliged to seek information about criminal convictions/offences, and also about financial probity. Where we seek this information, we do so because it is necessary for us to carry out our obligations and exercise specific rights in relation to employment.

We will not use your data for any purpose other than recruitment. If your application is unsuccessful, we may keep your personal data on file in case there are future employment opportunities for which you may be suited. You are free to withdraw your consent to this retention of data at any time.

Who has access to data?

Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the HR team, hiring leads, department heads, interviewers involved in the recruitment process, other recruitment decision-makers and IT staff if access to the data is necessary for the performance of their roles. Your information may also be processed by third parties acting on our behalf (such as our group companies, HR services providers or IT services providers (such as application trackers).

Ministry of Sound Group will not otherwise share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. We will then share your data with a candidate’s former employers to obtain references, employment background check providers and (where required) regulatory bodies to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks.

How does Ministry of Sound Group protect data?

Ministry of Sound Group takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Where Ministry of Sound Group engages with third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisations measures to ensure the security of data.

For how long does Ministry of Sound Group keep data?

If your application for employment is unsuccessful, we may hold your data on file beyond the end of the relevant recruitment process for a reasonable period of time. If you withdraw your consent to retain the information during that period, your data is deleted or destroyed.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.

Your rights

As a data subject, you have several rights. You can:

  • access and obtain a copy of your data on request.
  • require us to change incorrect or incomplete data.
  • require us to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing.
  • object to the processing of your data where we are relying on its legitimate interests as the legal ground for processing; and
  • ask us to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing data.

If you would like to exercise any of these rights, please contact our HR department.

If you believe that Ministry of Sound Group has not complied with your data protection rights, you can complain to the Information Commissioner (ICO) on 0303 123 1113 or through their website: www.ico.org.uk.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information.

HOW TO CONTACT US IN RELATION TO THIS PRIVACY NOTICE

If you have any questions about this Privacy Notice please contact the Data Privacy Manager or HR Team:

[email protected] – Data Privacy Manager

 

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