Phone Safety


Phone thieves are targeting London venues. Keeping it out of sight, won't ruin your night!

In February 2012, the BBC reported that mobile phone thefts in the London borough of Southwark had increased by 400% over 12 months. As the availability of camera phones and the culture of recording events on them increases, thefts from venues are increasing also. If you are filming inside our venue, even for a short period of time, you are making yourself even more visible to the small percentage of people who are motivated to steal your possessions. You wouldn’t stand on a crowded dancefloor holding a wad of £50 notes above your head so please, if you do have to bring your phone into our venue, be aware that while your handset may come free with the contract, it is worth a lot more in the hands of others. Keeping it out of sight won’t ruin your night.

Filming inside is actively discouraged. Please don’t advertise your property:

  • Avoid displaying your phone and valuables unnecessarily, for example: photographing or recording artists/DJs.
  • Keep your phone in a secure place, not in a loose, easily accessible back pocket.
  • Be aware of the behaviour of those around you. Report anything suspicious to a security guard or member of staff.
  • Activate your phone’s security code.
  • Back up all your contacts and data before you leave home.
  • Make your phone identifiable – use permanent property marking techniques and mark the battery.
  • Register your phone’s IMEI number for FREE on
  • Utilise GPS tracking apps on smartphones.
  • Stick with your friends and identify a suitable meeting point so, if you do get split up you can easily find each other.
  • Don’t leave handbags open or pockets easily accessible.
  • Don’t keep cash, cards and valuables in one place – spread them out among your pockets and clothing, use pockets secured by zips/buttons or in pockets inside jackets where possible. Be aware that in a crowded environment, where contact with other people is unavoidable, thieves will try to unzip/unbutton pockets and bags.

If your phone or personal property is stolen:

  • As soon as you realise that any of your property is missing, inform both our security team and the police immediately. Do not wait until you get home
  • Contact your network provider to ask for the SIM card and handset to be blocked.
  • Telephone contact numbers for providers can be found here
  • For more advice and information, visit the National Mobile Phone Crime Unit’s website.